These answers are separated by service so garage door, window, and man door questions stay clear before you request your quote.
No. The estimate builder gives you a strong starting number based on the package, door type, quantity, and weather stripping selection. The final quote is confirmed after photo review so we can account for door condition, substrate issues, access, trim condition, or anything that would affect prep time.
There should be no surprise changes. If the photos show extra prep, damage, rot, unusual access, or a mismatch between the selected package and the actual door, we explain it clearly before anything is scheduled. The photo review exists so the confirmed quote matches the real condition of the project.
No. Submitting the form is a quote request only. Nothing is locked in until your photos are reviewed, your quote is confirmed, and you decide to move forward.
A garage door refresh should not look brushed, rolled, or DIY. PPI uses professional prep and a spray-applied finish for a cleaner factory-style appearance. The system is planned around Ontario exterior conditions, and if rain or humidity puts the finish at risk, the job is rescheduled instead of rushed.
Every package includes a tier-based workmanship warranty: Bronze 1 year, Silver 3 years, and Gold 5 years. This gives customers a clear path if a verified workmanship issue appears within the covered period. Warranty claims are handled by emailing logistics@ppicontractors.ca.
The workmanship warranty does not cover unrelated damage, impact damage, structural movement, pre-existing substrate failure, water intrusion, failed materials underneath the coating, or customer-caused damage after completion.
If the door is in serious disrepair or is no longer a good candidate for refinishing, we will tell you honestly. We are not here to sell the wrong service just to make a sale. In those cases, we can point you toward a trusted local garage door replacement partner so you still have a clear next step.
The spray application and full prep are completed in a single day. Weather stripping installation is scheduled for the following day to allow the finish to cure properly and avoid peeling or scratching during fitting.
No. The process is designed to be convenient and remote. You do not need to be home, but we do require garage door access prior to your service date. Our team will reach out through a secure channel after booking to collect access details. We never store sensitive access information in our system.
All exterior work is weather-dependent. Extreme humidity can affect finish quality the same way rain can, so we will push the job rather than risk the result or void the warranty. We will contact you to reschedule at the earliest available date.
That is exactly why we review the photos before booking. If your selected package does not match the actual condition or scope, PPI will recommend the better fit and explain why. You approve the final package before anything is scheduled.
Trim is confirmed case by case after photo review. The material, condition, separation, rot, corrosion, and access around the trim all affect whether it should be included and how it should be handled.
No. New weather stripping is part of the Gold package path. Bronze and Silver are built around refreshing the door and reinstalling existing weather stripping where appropriate. Gold unlocks the new weather stripping options.
Yes. Customers can choose almost any colour. If a colour choice creates a concern because of heat, exposure, material, or curb appeal, we will flag it during review before the job is finalized.
The surrounding areas are masked and protected before spraying. This includes controlled site prep, coverings where needed, careful masking around the door and trim, and a spray process designed to protect nearby surfaces while creating a clean finish.
Most steel and aluminum garage doors are good candidates when the surface is in refreshable condition. Doors with severe damage, major coating failure, rot, or structural issues may be better suited for replacement.
No. The door is prepped, masked, and sprayed on site. The goal is to create a professional spray finish without removing the garage door from the home.
Please move vehicles away from the garage, clear stored items near the door area, and make sure our crew has the access details needed before the service date.
Customers can book after photo verification and quote approval. During spring through fall, typical lead time is usually 3-5 weeks depending on route, weather, and seasonal demand.
Every request needs a full door photo, a full door plus house photo, and a close-up of the door condition. Silver and Gold packages also need trim photos. Gold packages need a weather stripping close-up because that selection affects the final scope.
That is okay. Send the clearest photos you can in good lighting. If we need a better angle or one extra close-up, we will ask for it before confirming the quote.
Photos let us review the door condition, trim, weather stripping, and access without delaying the process for a site visit. This keeps the quote process faster, cleaner, and easier for the homeowner.
This garage door refresh program is built for Southern Ontario. Availability depends on scheduling routes, project volume, and crew capacity in your area. If your location is outside our active route, we will let you know during review and help point you in the right direction where possible.
Yes. This is designed as a regional campaign, not just a single-city service. Submit your photos and address through the form, and we will confirm whether your area is currently available for scheduling.
No. The Windows calculator gives a starting estimate based on the selected window type counts. Final pricing is confirmed after photo review so we can verify access, window condition, height, surface type, and the actual number of units.
Please upload front, left, back, and right house photos. Additional photos can be used for close-ups, damaged areas, hard-to-see windows, or second-storey details.
Unpainted vinyl windows that qualify for the proper coating system receive a 10 year workmanship warranty. Previously painted windows or unusual substrates are reviewed case by case.
Sunlights are small fixed glass frames above doors or windows. They are counted as their own window type and priced per individual sunlight.
A man door is an entry, side, rear, garage access, or service door that is separate from the overhead garage door. Final scope is confirmed by photo review.
Door frames and trim are reviewed separately because material, condition, caulking, corrosion, and access can change the prep process.
No. We confirm hardware, weather stripping, and masking details before scheduling so the door can be prepped and sprayed cleanly.